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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
UpgradingUMP365
Setup Live Platform Server
Operation Center Portal Setup
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Live CX
Live CX SysAdmin Setup
Create UCaaS Service Provider Tenant
Calling Profiles
Manage SBC Scripts
Live CX Prerequisites
Onboarding Live CX Service
Calling Profiles
Add Live CX SIP Connection
Add PSTN SIP Connection
Upload Live CX numbers
Day Two Management Using the Service Portal
Live CX Service User Permissions
Interactions and Meetings Recordings
Applications
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Live CX SysAdmin Setup
This section describes the Sysadmin setup for the Live CX service.
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